Joanne serves as the Director of Customer Programs at Clean Power Alliance, leading a mix of programs promoting electric vehicles and buildings, demand response, energy resiliency, and low-income community solar. She has over 15 years of experience delivering customer programs within the utility and consulting space. This includes over 5 years of leading the California operations at CLEAResult, the largest provider of emission-reducing energy solutions across North America, and more than 10 years at Pacific Gas and Electric Company (PG&E). When at PG&E, Joanne designed and implemented numerous customer programs and led the strategy for the implementation of time-of-use rates.